Build with iNAGO
From pilot to production deployment, guided by iNAGO experts.
netpeople Platform
Deploy and operate AI agents in real-world systems.
netpeople Starter
Turn documentation into deployable AI agents.
netpeople Agent Evaluator
Objective performance measurement across any AI system.
Build. Measure. Improve.
Products
What This Enables
AI agents that understand products, users, and real-world conditions — enabling intelligent interaction, guidance, and operational support across complex products.
Product Interaction
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Natural interaction across voice and text
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Fast access to product information and features
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Reduced friction during product use
Context-Aware Guidance
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Guidance informed by product state and usage conditions
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Step-by-step support for tasks and features
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Proactive recommendations when relevant
Troubleshooting and Diagnostics
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Structured workflows for product issues
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Diagnosis using system behavior and signals
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Supports complex troubleshooting scenarios
Operation Across Product Systems
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Operates across devices, applications, and services
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Integrates with product data and workflows
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Supports both users and service personnel
AI Agents for Complex Products
AI agents designed for complex products — combining structured knowledge, product data, and real-time interaction.
Troubleshooting and Diagnostics
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Guided workflows for product issues and diagnostics
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Diagnosis using system behavior and signals
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Supports complex troubleshooting scenarios
Product Knowledge Intelligence
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Structured manuals, documentation, and product knowledge
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Accurate, consistent, and explainable responses
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Controlled updates for domain-specific content
Product Data Integration
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Direct integration with product and system data
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Responses informed by live product conditions
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Enables proactive guidance and diagnostics
User Guidance and Workflows
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Step-by-step guidance for features and tasks
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Supports both users and service personnel
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Simplifies interaction with complex products
Applied Across Product Systems
netpeople AI agents can operate across a wide range of complex products — helping users understand systems, troubleshoot issues, and interact more effectively with technology.
Medical and Healthcare Devices
Interactive assistance for complex workflows and procedures
Marine and Mobility Electronics
Real-time support for navigation and onboard systems
Professional and Technical Equipment
Embedded AI assistance for advanced product functionality
Smart Devices and Connected Products
AI-guided interaction across devices, applications, and services
netpeople AI agents operate across complex product systems — supporting interaction, troubleshooting,
and intelligent product experiences.
Why netpeople for Complex Products
Built for real product systems — combining structured knowledge, product data, and reliable operation.
Structured, Controllable AI
Structured knowledge models enable consistent, explainable, and controllable AI behavior.
Product Data Integration
Direct integration with product and system data enables intelligent interaction and guidance.
Built for Real Systems (Cloud + On-Device)
Runs across cloud and embedded environments for reliable operation inside real products.
Integration Across Product Systems
Operates across devices, applications, platforms, and connected services.
Continuous Measurement and Improvement
Built-in evaluation supports ongoing analysis, refinement, and optimization.
Coordinated AI Agents
AI agents working together across systems and services
Cross-System Integration
Connects vehicles, platforms, and external services.
Open and Extensible Architecture
Designed to integrate with evolving partner ecosystems
Simulation and System Validation
Test and evaluate system interactions before deployment
MUTUALISM enables AI agents to operate across products, devices, services, and platforms —
creating unified intelligent experiences.
MUTUALISM Ecosystem
A collaborative ecosystem where AI agents, systems, and services work together — enabling intelligent environments across connected products and platforms.
Ready to Deploy AI Agents in Complex Products
Deploy AI agents inside real products — faster, with control, and measurable performance.
Faster Deployment
Pre-built capabilities reduce time from prototype to product integration
Lower Integration Risk
Designed for integration across products, applications, and embedded systems
Measurable and Controllable AI
Built-in evaluation provides visibility into AI behavior and performance
Flexible Deployment at Scale
Supports cloud and on-device deployment across products and environments
Start with early access or Evaluator to test and improve your AI agents — or work with iNAGO to design and
deploy AI systems across real products and services.
Built for Real Product Environments
Complex products are powerful — but difficult to operate, maintain, and support across distributed teams.
Complex Operation
Advanced functionality requires multi-step workflows and deep understanding to use effectively.
Fragmented Knowledge
Manuals, training, and expertise are spread across users, technicians, and organizations.
Data Without Clarity
Machines generate signals and logs, but users cannot easily interpret or act on them.
Distributed Support
Manufacturers, dealers, and technicians operate with inconsistent knowledge and limited visibility.
The netpeople Platform for Manufacturing AI
netpeople enables AI Agents to operate inside real manufacturing environments — not as isolated assistants, but as connected, measurable systems integrated with machines, data, and workflows.
Context-Aware Guidance
AI Agents deliver relevant assistance based on product state, user intent, and operational context.
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Real-time guidance during operation
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Step-by-step workflow support
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Context-driven responses
Connected Product Intelligence
Documentation, product data, and enterprise systems are unified into a single intelligent layer.
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Manuals and structured knowledge
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Product signals and system data
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Integration with enterprise systems
Continuous Improvement
Performance is measured, analyzed, and refined through structured evaluation.
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Objective performance measurement
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Insight into gaps and errors
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Continuous optimization of knowledge
Structured Knowledge + Real-World Data → Intelligent Product Guidance.
Architecture for Intelligent Product Systems
netpeople AI Agents operate alongside complex products — connecting structured knowledge, product data,
and user workflows through a unified operational system.
The netpeople Agent Platform connects AI Agents directly to complex product environments — integrating product data, enterprise systems, and user workflows.
Agents operate alongside products through cloud and on-device environments, supporting real-world use, maintenance, and service workflows.
Through integrated evaluation and structured feedback, agent behavior is continuously measured and improved over time.
Operational AI in Manufacturing
netpeople AI Agents operate directly within production environments — supporting real workflows, systems, and decisions.
Guided Product Operation
Users receive step-by-step, context-aware guidance to operate complex features and workflows correctly.
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Structured knowledge from manuals and training content
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Context-aware interaction based on user intent
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Access to product-specific configurations and data
Guides real product use — not just answering questions.
Intelligent Troubleshooting and Diagnostics
AI Agents interpret system data and user inputs to diagnose issues and guide resolution in real time.
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Integration with product logs and system signals
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Structured troubleshooting knowledge
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Scenario-based reasoning and guidance
Understands system state — not just symptoms.
Distributed Service and Support Enablement
Technicians, dealers, and support teams access consistent, expert-level guidance across locations and organizations.
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Shared knowledge across stakeholders
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Standardized service and repair workflows
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Integration with enterprise and support systems
Extends expertise across the entire product ecosystem.
MUTUALISM in Complex Products
Complex products operate across users, technicians, and service networks — often separated by fragmented systems and knowledge.
MUTUALISM, led by iNAGO, is an open ecosystem model built on shared data and interoperable architecture — enabling products, services, and intelligent agents to work together.
The netpeople Agent Platform provides the AI layer within this ecosystem, connecting product data, expertise, and workflows to deliver coordinated assistance and continuous improvement across the product lifecycle.
Why netpeople for Complex Products
AI for complex products must unlock value, support users, and operate across distributed ecosystems.
Unlocks Product Value
netpeople AI Agents help users fully utilize complex products — guiding advanced features, workflows, and capabilities.
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Structured product knowledge
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Context-aware guidance
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Feature-level assistance
→ Unlocks the full value of the product
Connects the Product Ecosystem
netpeople AI Agents operate across users, technicians, and service teams — enabling consistent support and shared understanding.
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Shared knowledge across stakeholders
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Integration with service and enterprise systems
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Multi-agent coordination
→ Aligns users, service, and manufacturers
Learns and Improves in Operation
netpeople AI Agents are measured and refined through structured evaluation — improving performance over time.
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Objective performance measurement
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Continuous improvement cycles
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Transparent system behavior
→ Gets better with every interaction
