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Build with iNAGO

From pilot to production deployment, guided by iNAGO experts.

netpeople Platform

Deploy and operate AI agents in real-world systems.

netpeople Starter

Turn documentation into deployable AI agents.

netpeople Agent Evaluator

Objective performance measurement across any AI system.

Build. Measure. Improve.

Products

About iNAGO

Making Technology More Human

We believe AI should help people understand, interact with, and benefit from the technology around them — making products and systems simpler, smarter, safer, and more enjoyable to use.

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Canadian-Japanese Company

Global perspective with operations in Canada and Japan

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20+ Years in AI

Long-term experience in conversational AI systems

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Real-World Deployments

AI systems released across vehicles, products, and platforms

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Research-Driven Innovation

Collaboration with universities and research partners

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Product and Platform Focus

Building scalable AI products and intelligent system platforms

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Design and User Experience

Combining advanced AI with human-centered interaction design

Who We Are

A Canadian-Japanese AI company combining deep technology expertise, real-world deployment experience, and a global approach to intelligent systems.

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Making Technology More Human

Technology is becoming more powerful — and more complex.

iNAGO’s mission is to make technology understandable, usable, and supportive in real-world use.

AI should not simply respond to questions, but help people interact with and operate the systems around them.

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Conversational AI

Natural language understanding and intelligent interaction

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Structured Knowledge Systems

Ontology-driven approaches for controllable AI behavior

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Recommendation Technologies

Contextual guidance and intelligent assistance systems

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Multi-Model AI

Combining modern AI models with operational logic and reasoning

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Evaluation and Improvement

Measuring and refining AI behavior over time

Built on Deep AI Expertise

iNAGO combines decades of experience in conversational AI, structured knowledge systems, recommendations, and intelligent interaction design to build AI technologies for real-world products and systems.

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Conversational Interfaces

Early intelligent interaction and conversational systems.

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Service & Support

AI-enabled web and phone operational assistants.

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Connected Assistance

Connected information assistants on mobile devices and in vehicles.

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Voice & Navigation

Voice assistance in navigation, PCs, retail and more.

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Operational AI

Operational AI for real systems in mobility, manufacturing and beyond.

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netpeople Platform + Evaluator

Platform technologies for building, evaluating and improving AI agents.

From Research to Real Products

From early conversational systems to AI agents operating inside vehicles, products, and intelligent environments — iNAGO has spent years bringing AI into real-world experiences.

Millions of real-world interactions across vehicles, products, and intelligent systems.

From Research to Real Products

From early conversational systems to AI agents operating inside vehicles, products, and intelligent environments — iNAGO has spent years bringing AI into real-world experiences.

Millions of real-world interactions across vehicles, products, and intelligent systems.

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Conversational
Interfaces

Early intelligent interaction and conversational systems.

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Service & Support

AI-enabled web and phone operational assistants.

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Connected Assistance

Connected information assistants on mobile devices and in vehicles.

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Voice & Navigation

Voice assistance in navigation, PCs, retail and more.

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Operational AI

Operational AI for real systems in mobility, manufacturing sna beyond.

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netpeople Platform + Evaluator

Platform technologies for building, evaluating and improving AI agents.

Early intelligent interaction and conversational systems.

AI-enabled web and phone operational assistants.

Connected information assistants on mobile devices and in vehicles.

Voice assistance in navigation, PCs, retail and more.

Operational AI for real systems in mobility, manufacturing sna beyond.

Platform technologies for building, evaluating and improving AI agents.

Toward More Human Technology

We believe future AI systems will operate naturally across products, services, and environments — helping people interact more easily with the technology around them.

Technology is becoming increasingly complex.

iNAGO is building toward a future where intelligent systems feel more natural, supportive, and human.

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Building the Future of Intelligent Systems

Explore netpeople or connect with iNAGO to create intelligent products, services, and experiences for the real world.

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From Interfaces to Intelligent Systems

For over two decades, iNAGO has brought intelligent assistants into real products — from PCs and mobile devices to vehicles, robots, and large-scale systems.

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Our technology has been embedded directly into products used by millions of people, operating in environments where accuracy, reliability, and usability matter.

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Across these deployments, one thing became clear:

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As products become more capable, they also become more difficult to understand, operate, and support.

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This is not a content problem — it is a system problem.

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netpeople was created to address this.

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It provides a platform for AI Agents that operate within products and systems — helping users understand functionality, guiding operation, and supporting real-world use.

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The netpeople Platform

The netpeople platform defines a new category of AI systems designed for real-world operation.

It enables organizations to build, measure, and improve AI Agents across products, systems, and workflows — connecting knowledge, data, and interaction into a unified system.

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These agents:

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  • operate within real environments

  • integrate with product and system data

  • support real tasks and workflows

  • are evaluated and continuously improved over time

 

This moves AI beyond isolated interaction — into systems that function in real-world use.

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A Growing Need for Operational AI

A shift is underway in how AI is applied across real products and systems.

As functionality increases, products are becoming more powerful — but also more difficult to understand, operate, and support.

This creates a growing gap between what systems can do and what users are able to use effectively.

AI Agents designed for real-world operation are emerging to close this gap — not as general-purpose interfaces, but as systems that work within products, data, and workflows.

This transition is happening across industries — from mobility and manufacturing to complex devices and enterprise systems — where usability, support, and performance directly impact outcomes.

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AI as Interaction

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AI as Operation

No single system can realize the full potential of AI in real-world environments.

MUTUALISM defines how AI operates across technologies, systems, and organizations.

The netpeople platform provides the AI layer within this ecosystem — enabling coordination, integration, and continuous improvement.

This allows AI Agents to operate across connected systems — not as isolated tools.

An Open AI Ecosystem
From AI Tools to Real Systems

AI is not deployed once — it is continuously built, measured, and improved.

The netpeople platform enables a structured approach to AI:

  • build agents using real product knowledge

  • measure performance objectively

  • continuously improve over time

This creates a repeatable way to deploy AI in production environments — where reliability, control, and performance matter.

The future of AI is not separate from the systems people use — but embedded within them.

Build → Measure → Improve → (repeat)

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Work with iNAGO

Explore how netpeople AI Agents can be applied to your products and systems

★iNAGO operates from offices in Toronto and Tokyo.

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